Delivery & Returns

Shipping

We ship anywhere in the world daily. Rates are reasonable, service is fast. Shop for Dover Books here!

UK Standard: Order 3 or more books to enjoy FREE postage.

1 book £2.70   2 books £3.50   3 or more books - FREE. 

In stock items sent within 24 hours (Mon-Fri). Delivery usually within two working days of dispatch. 

UK First Class: £3.90 for a single book, then £2 per additional book.

Expected delivery next working day from dispatch - available books sent within 24 hrs (Mon-Fri).

- Guaranteed Express delivery is usually available. Please contact us for more information and a quotation.

 

Europe (Standard Air via Royal Mail): £ 5 per delivery + £1.50 per book

Orders over £75 will be sent via courier at no additional charge.

If you prefer a premium courier service please contact us for a quote - we will be happy to help.

 

Rest of World (Air Mail): £5 per delivery + £5 per book

How long will my order take?

Most of our stock ships within 24 hours - and generally on the day you order.

Please check individual books - just beneath the price - to be sure your book is in stock. Some import titles and out of stock books may take a little longer.

If we need to split your order - UK Customers.

If we are unable to supply any titles from your order we will supply what we have immediately, and send the balance as soon as possible, without any further postal cost.
Any back orders are checked daily.

If we need to split your order - Overseas Customers

Overseas customers please note: we aim to complete your order before sending. If any part of the order is unavailable we will keep you informed of progress by email.

Returns Policy

In addition to your statutory rights, we are happy to accept returns on any stock item. Please note however that this is subject to the following conditions:

- the buyer must pay the return postage costs.
- returns must be made within 14 days.
- books must be returned unused and in perfect condition. We reserve the right to refuse any book for return where we do not deem it to be in perfect condition. CD Rom disk packets must be unopened. Damaged books cannot be credited.

- address for returns:

Dover Books, Post and Packing, 5 Liberty Square, Kings Hill, West Malling, Kent, ME19 4AU

Payment by bank transfer

Please use the details provided in your confirmation email. 

You can reply to this email to let us know as soon as you have made the transfer and we will initiate your order. 

Your goods will be dispatched as soon as your transfer has cleared, subject to availability. All orders are dispatched on a prepaid basis.