Help and shipping at Dover Books

Post and Packaging:

UK
1 book £2.70   2, 3 books £3.50 . 4 or more books POST FREE. 

EU (Standard Air):   £ 4.99 per delivery + £0.99 per book

N. America (Surface Mail): £ 3.99 per delivery + £2.99 per book
N. America (Air Mail): £4.99 per delivery + £4.99 per book

Rest of World (Surface Mail): £ 4.99 per delivery + £2.99 per book
Rest of World (Air Mail): £4.99 per delivery + £4.99 per book

Express delivery is usually available to UK businesses and overseas. Please contact us for more information and a quotation:

How long will my order take?

Please check individual books for speed of delivery. Most of our Art book stock ( from "Images on CD" to "Transport" sections on the left hand column of the hompage), ships within one working day.

If we need to split your order - UK CustomersIf we are unable to supply any titles from your order we will supply what we have immediately, and send the balance without any further postal cost as it arrives. Dover Books are frequently imported stock, but we aim to complete all backorders with a week - usually much sooner.

If we need to split your order - Overseas Customers: Overseas customers please note: we aim to complete your order before sending. If any part of the order is unavailable we will keep you informed of progress by email.

Returns Policy

In addition to your statutory rights, we are happy to accept returns for credit or exchange on any stock item. Please note however that this is subject to the following conditions: 
- all returns are by agreement, and at the discretion of doverbooks.co.uk. The customer must pay both return postage and any further outbound postage costs.
- books must be returned unused and in perfect condition. We reserve the right to refuse any book for return where we do not deem it to be in perfect condition. CD Rom disk packets and shrinkwrap must be unopened.  
- address for returns: doverbooks.co.uk, c/o Cafe Nucleus, 272 High St, Chatham, ME4 4BP

Payment by cheque:

Cheques are payable to "doverbooks.co.uk" and should be sent to :
doverbooks.co.uk, c/o Cafe Nucleus, 272 High St, Chatham, ME4 4BP
Your goods will be dispatched as soon as your cheque has cleared, subject to availability.

Please let us know as soon as you have sent your cheque and we will begin the order process.All orders are despatched on a pre-paid only basis.

Privacy

We recognise that your identity is valuable, to you and to us. Information about you, be it personal details or financial data, needs protection. In order to guarantee your privacy we can assure you that:

  • We do not collect or store your financial details.
  • We will never sell our mailing list.
  • You will receive no junk mail as a result of registering with us.